Reservations without discount
1. 100% refund with 48 hours’ notice or more before the tour day. No refund applies to cancellations made less than 48 hours in advance, for unused services, and/or if the service is missed due to not being at the scheduled pickup time.
2. Date changes must be made prior to the tour day and are valid for up to 12 months after the original date.
3. The reservation can be transferred to another person as long as the name of the person is notified in advance.
Reservations with a discount or purchased throught special promotions:
1. Date changes must be made prior to the tour day and are valid for up to 12 months after the original date.
2. Date changes are subject to availability.
3. No refunds are available on purchases made with promotions and/or discounts.