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Cancellation Policy

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Reservations without discount

100% refund with 48 hours’ notice or more before the day of the tour. No refund applies in cancellation with less than 48 hours, for unused service and/or if you lose service for not being at the indicated time of the pickup.

You can change the date for up to 12 months or reimburse in the certificate for the amount of your payment also valid for 12 months and is transferable to other people.

Reservations with a discount or acquired in special promotions:

For any changes, is mandatory to let us know before the day of the tour.
Date changes can be made up to 12 months after the tour date and/or transferred to other people.
Changes of date are subject to availability.

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